Frequently Asked Questions
Search the list or jump to a topic.
- How do I choose a starting course?
- Do I need tools or meters before enrolling?
- Does Nebuluxe issue certifications?
- Can you train our commercial team on-site?
- What is the refund policy?
- How long do I keep access to materials?
- Do you cover local codes?
- How do Fallows and Cart differ?
How do I choose a starting course?
Most learners begin with Diagnostics Fundamentals to build a measurement habit, then branch into fixtures or water heaters. See our Catalog for the Beginner level filter.
Open CatalogDo I need tools or meters before enrolling?
You can attend without owning every tool. We provide a recommended list and safe handling procedures; you can practice in labs or with approved equivalents.
See Diagnostics coursesDoes Nebuluxe issue certifications?
We issue proof of completion for each course. Some modules prepare you for third-party assessments. Licensing and formal certification vary by jurisdiction.
Review TermsCan you train our commercial team on-site?
Yes. We deliver custom workshops for commercial teams, focused on backflow, gas safety, pumps, and documentation. Contact us with your scope and location.
Request on-site programWhat is the refund policy?
Refunds follow the policy stated at checkout and local laws. If you cannot attend, contact us before your start date to discuss options.
Read policyHow long do I keep access to materials?
Unless otherwise noted, you retain access to digital materials for at least 12 months. Some live labs and assessments are scheduled windows.
Check course detailsDo you cover local codes?
We teach universal code principles and document regional differences. Always verify final requirements with your authority having jurisdiction.
See code coursesHow do Fallows and Cart differ?
Fallows is your shortlist of favorites saved from the Catalog. Cart is your current purchase plan with quantities and pricing. You can move items from Fallows to Cart anytime.
Open Fallows